Policies
Cancellation Policy
How to stop the Max app or a paid unit, and what happens to fees. Effective 29 October 2026.
- The free Max app
- Paid units: cancel anytime
- Prorated fees
- Revenue share on covered deals
- The free start
- Your data after cancelling
The free Max app
Stop using it at any time. To close your account and delete your workspace, email [email protected] from the address you sign in with.
Paid units: cancel anytime
There is no annual commitment. Cancel any unit at any time by emailing [email protected] with your company name and the unit to stop. Service stops on the date you ask for, or the day we receive your email if you name no date.
Prorated fees
Monthly fees are prorated to the stop date. If you have prepaid past that date, we refund the unused part within 30 days to your original payment method.
Revenue share on covered deals
Stopping a unit ends the monthly fee. The revenue share on deals covered under your order continues for the period your order sets.
The free start
A unit’s free start never turns into paid service automatically. You must approve continuing in writing.
Your data after cancelling
You can export your workspace before or after cancelling. We delete it on request, or 90 days after a paid unit ends if you do not ask us to keep it, except records we must keep by law.
MaxedS LLC · [email protected] · +1 (630) 448-0296